Join us on our TWC Discord channel
23-12-2013, 02:42 PM
Complaint Policy :
Guests :
Guests are welcome to report unruly / inappropriate behaviour of clan members in the forum (http://board.twcclan.org/forum-5.html). However these must be accompanied with proof : screenshots / demos ( *.dm84 and *.dm82). However please do report complains in a calm manner, and respond similiary. Undue agression towards events will not help you getting the matter cleared. The format of a complaint is :
Members :
Members are also free to complain about guests or other members, even if it as an higher admin or even a supreme. There is a separate sub-forum for Member Complaints; please post there (http://board.twcclan.org/forum-88.html). If you have identity concerns or want to register a complaint without revealing your identity to the person, you may report the incident to a person of higher level than the person you are complaining about, and ask them for anonymity. Please try and refrain from personal insults while registering a complain, as it only makes matters worse. Always, try and resolve the issue by talking it out rather than jumping to post a complaint.
Guests :
Guests are welcome to report unruly / inappropriate behaviour of clan members in the forum (http://board.twcclan.org/forum-5.html). However these must be accompanied with proof : screenshots / demos ( *.dm84 and *.dm82). However please do report complains in a calm manner, and respond similiary. Undue agression towards events will not help you getting the matter cleared. The format of a complaint is :
Code:
In-game name : <name>
Date of incident : <date>
Server : <server>
Incident : <incident>
Reason of complaint : <reason>
Name of person you are complaining about: <name>
Have you ever been banned on any TWC server before : <yes/no>Members :
Members are also free to complain about guests or other members, even if it as an higher admin or even a supreme. There is a separate sub-forum for Member Complaints; please post there (http://board.twcclan.org/forum-88.html). If you have identity concerns or want to register a complaint without revealing your identity to the person, you may report the incident to a person of higher level than the person you are complaining about, and ask them for anonymity. Please try and refrain from personal insults while registering a complain, as it only makes matters worse. Always, try and resolve the issue by talking it out rather than jumping to post a complaint.
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