Join us on our TWC Discord channel
30-07-2015, 09:10 PM
(30-07-2015, 08:55 PM)Chris Wrote: I've usually sent a message to them while they're in game (which is rare tbh), as I don't use the ticket system.
I want a new supporter mostly because 1 active supporter isn't enough to get the job done. Look at the forums now; dejo and assblaster still aren't banned after many requests in the shoutbox. IMO atleast 3 active supporters are needed to keep the forum regulated smoothly. (does no one remember the supporter team of me, imma, and Andre? that was a good team.)
Supporters cannot see everything. Just think about the mess we had in the past before we set up a central place to gather complaints for the servers. That is why the ticket system exists. If you don't want to use it, that is really no reason for us to appoint a new supporter. I'm especially confused about you requesting a new supporter, if you aren't even using the channels that are supposed to be used with them.
It's not the supporters' job to be on servers 24/7 and read shoutbox all day long. If you are - for whatever reasons - unable to use he ticket system, you might want to contact a friend to submit tickets for you.
I see people complaining about the forum being a mess, but I don't see any tickets about it, and none of you has bothered contacting one of the forum administrators (who are ultimately in charge of banning people).
Please be more specific about the problems you see with the current support team.
-- Ligustah
I'm quite busy, so unless it's a quick thing or really urgent I am unlikely to be able to answer PMs throughout the week, but I try to reach out to everyone who contacted me during the weekends. If it's urgent, you can also contact any of the supremes, they can do a lot of things or relay directly to me if necessary.
